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India
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Toll Free No: 1800 425 3503
For Customer Service Call : +(91)-9363123951
OR Email: service@pmsind.com
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For Phoenix, customer voice is of great importance and hence any customer feedback received by Phoenix is communicated directly to the Service Manager and to the Quality Control team at Phoenix for corrective and preventive action (CAPA).
The Phoenix Service Team carries out regular preventive maintenance that may be necessary to avoid recurrence of faults.
We at Phoenix endeavour to provide our customers, service support within the shortest time possible.
The Phoenix Service Team’s objectives include attending satisfactorily to any service call within 72 hours (in major cities) and getting the equipment in working condition within the first visit. Field Engineers: With a large pool of 35 member team trained and qualified service engineer professionals, PHOENIX offers the best uptime as compared to the industry standards.
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INTERNATIONAL
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At the outset, congratulations on buying a world class product. We assure you that you will be a happy customer in terms of owning a trouble free quality product. Phoenix wishes to inform its distributors / end users that all products need to be registered to avail warranty claims. Please take some time to fill out the form below for our record purpose.
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